123 HP Deskjet 6162 Printer


The Deskjet line consists of two compact color inkjet printers designed to handle a low volume of 50 to 400 pages per month which is perfect for a home office or student’s room. If you need a few copies for your school or work, deskjet will do the job. If you want to scan a favorite picture and print some copies for friends, having a Deskjet printer is a convenient and cost-effective way to accomplish this. There are two convenient models: the basic printer which only has the print functionality and the all-in-one model that prints, copies, and scans. Both printers are easily transportable because of their small size and light weight. They are also fast enough to print seven copies per minute. The all-in-one model also offers convenient wireless printing.


HP Deskjet is a small and neat device designed to fit tight spaces and budgets. This printer is very easy to set up and can use right out of the box. A paper-feed tray folds up from the top of the printer. It feeds from the back rather than the front.

The HP printer driver software can be downloaded from 123.hp.com/setup 6162.

123 HP Deskjet 6162 Printer Support and Install from 123.hp.com/setup 6162

123 HP Deskjet 6162 – Connections and Software

The USB socket is the only data connection provided.
Software which comes with the HP Deskjet 6162 is basic. It has HP scanned capture feature which includes OCR software. There’s no network connection on the DeskJet 6162, so features such as ePrint and Instant Ink aren’t available.

The software for HP Deskjet 6162 printer can be downloaded from 123.hp.com/dj6162

HP suggests you to install the printer driver from the Web, rather than from the supplied CD, However, this involves a lot of downloads and a number of mandatory click-to-select options.The instructions are provided in the HP support site.

Connection types for HP Deskjet 6162 printer
1. USB Connection
2. Ethernet or Wired Connection
3. Wireless Network Connection

To enter the printer setup,Type 123.hp.com/setup 6162 in your browser.

How to download and install printer driver and software via USB

The installation includes a full feature driver and printer management software.

Turn on the printer. Open a web browser. Either support.hp.com and click the software and drivers tab, or directly go to 123.hp.com/dj6162 or 123.hp.com/setup 6162

You will get a screen prompting for your printer model number. Type your HP printer model in the text box and click find my product. A list of results will be displayed. Click to select your printer model. Your operating system will be identified automatically. Make sure if your printer identified the operating system correctly. If it is not correct, click the edit option and select the correct operating system from the drop down menu and then click update. Driver-Product Installation soft wares will be listed. From this, select the HP full feature software driver and click the download button. A pop up appears prompting the software download method.

You can either choose HP Download and Install Assistant which is recommended or use the Download only option. Click the Next button. Follow the instruction onscreen to download and save you printer driver in your computer. Once it is downloaded, you will be prompted to choose the connection type.

Choose the USB option, and the follow the instructions on screen, to connect your printer to the computer using a USB cable.

123 HP Deskjet 6162 Performance


Design 80%

Printing 90%

Wireless connectivity 85%

How to avoid USB connectivity issues during installation?

To avoid USB connectivity issues or printer not found issues, please follow the below steps:
• Restarting the computer and the printer solves some error conditions
• Disconnect the USB cable from the printer and the computer and reconnect it.
• Connect the USB cable to a different USB port on the computer.
• If you are using a docking station or a USB hub, disconnect it and connect the cable directly.
• Choose a different USB cable and connect using that. HP supports only USB cables less than 3 m in length.
• If there are other USB connected devices connected to the computer, the power supply might not be sufficient for the computer to detect all of the USB ports. Disconnect other USB devices which are not in use.

What is 123 HP Deskjet 6162 Printer Install Wizard? Can I use Install Wizard for Installation?

HP Printer driver is a free tool from HP. This tool automatically detects the best available printer for your HP Printer. This tool is available only for Windows 10, 8 and 7.
Download and install printer install wizard. The link for downloading HP Printer install wizard is found at support.hp.com site.
The download urls are: 123.hp.com/dj6162 or 123.hp.com/setup 6162

123 HP Deskjet 6162 Troubleshooting

Make sure you never overfill the paper tray
* Do not add paper, while the printer is working.
* Wait until you get the ‘Out of Paper’ message before you add paper to the tray.
* Remove the printed paper from the tray frequently.
* Ensure that the paper loaded into the tray is laid properly; and the edges of the paper are not folded or torn.
* Do not combine different types or sizes of paper, the entire stack of paper on the tray should be of the same type.
* The paper width guides should be spaced in such a way that they do not bend the paper between them.
* Any paper jammed in your printer should be removed with your hand. Do not use any tool or device.

There are several possibilities here,
1.The printer may not be connected to the network. To solve this,
* Print a Wireless Network Test Report from the printer’s control panel to check if there are any connection issues shown at the top of the report.
* If no issues are shown on the Report, try accessing the Printer’s Homepage. To do this, find the printer’s IP address from the report and type that into a web browser. If you can’t access the Homepage, try restarting the printer and your router and try again.
2.Your computer may no longer be connected to the same network as your printer. To solve this, * Open your web browser and type the printer's IP address in the address box of the browser, to access the printer's home page. If you cannot open this page then your computer and printer are connected to the same network.
3.Your firewall or antivirus may be blocking the printer. Disable this by clicking ‘Always allow’ for HP products, in the pop ups shown by the firewall.
4. Your wireless router may not be working properly.
5. The IP address of your printer may have changed, in this case, the software has to be updated with the changed IP address.
To do so:
For Windows XP, Windows Vista or Windows 7:
* Start --> Programs --> HP --> {printer 5535} --> Update IP Address.
For Windows 8/8.1: * Launch the printer software from the Start screen.
* Select ‘Utilities’ on the top of the Printer Software screen
* Select Update IP address and enter the new IP address.

Some of the common causes for these distorted outputs are:
* Static interference
* Loose USB cable or power cord connection
*Fingerprints, smudges, lint, or dust on the scanner glass
* Dirt or debris on the scanner lid or inside the printer
* Scratched or damaged scanner glass
* Poor internal connections
* Damaged or faulty scanner bulb or parts
To avoid these distorted outputs, always keep the printer, especially the scanner components, clean. If the problem persists even after thorough cleaning, then reset the printer.


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